At RUEESS Digital Marketing (“RUEESS,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store, protect, and disclose information when you visit or use our website:
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.
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1. Information We Collect
We may collect information that you voluntarily provide to us when you interact with our website or contact us.
Personal Information
Depending on how you interact with our website, we may collect:
- Full name
- Email address
- Mobile/telephone number
- Business or company information
- Services you are interested in
- Messages, enquiries, or other information you submit through our forms
- Information provided when requesting an audit, consultation, or other service
- Newsletter subscription information
Please do not submit passwords, payment-card information, government identification numbers, or other unnecessary sensitive information through our general contact forms.
Automatically Collected Information
When you visit our website, certain technical information may be collected automatically, such as:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Time and date of visits
- Referring website or source
- General website usage and interaction information
This information may be collected through cookies, analytics tools, server logs, and similar technologies.
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2. How We Use Your Information
We may use the information we collect to:
- Respond to your enquiries and requests
- Provide information about our digital marketing services
- Understand your business requirements
- Provide consultations, audits, or proposals
- Communicate with you regarding our services
- Send newsletters or marketing communications where permitted
- Improve our website, services, and user experience
- Analyse website traffic and performance
- Maintain website security and prevent misuse
- Manage our business and internal operations
- Comply with applicable legal and regulatory requirements
We will use personal information only for legitimate and relevant purposes and, where required, on the basis of your consent or another lawful basis available under applicable law.
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3. Contact Forms
Our website may contain forms through which you can submit information such as your name, phone number, email address, selected service, and message.
We use this information primarily to respond to your enquiry and understand how we can assist you.
Please ensure that the information you provide is accurate and that you have the authority to provide any information relating to another person or business.
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4. Newsletter and Marketing Communications
If you subscribe to our newsletter or otherwise provide permission to receive marketing communications, we may use your email address to send you:
- Digital marketing tips
- Business updates
- Service information
- Educational content
- Offers or promotions
- News and announcements
You may unsubscribe from marketing emails at any time by using the unsubscribe option included in the communication or by contacting us directly.
Where applicable, withdrawing consent will not affect the lawfulness of processing carried out before withdrawal.
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5. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve functionality, understand website usage, and support analytics and marketing activities.
Cookies may help us:
- Remember preferences
- Understand how visitors use our website
- Measure website performance
- Improve website functionality
- Analyse marketing campaigns
- Provide relevant advertising or remarketing, where applicable
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
Where required by applicable law, we will request appropriate consent before using non-essential cookies or similar technologies.
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6. Analytics and Advertising Services
We may use third-party analytics, advertising, and marketing platforms to understand website activity and measure the effectiveness of our campaigns.
These services may process certain information such as device information, website interactions, approximate location, or online identifiers according to their own privacy policies.
Depending on the tools we use, these services may include platforms such as Google, Meta, or other analytics and advertising providers.
We do not control the privacy practices of third-party platforms. You should review their respective privacy policies for more information about how they process data.
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7. How We Share Information
We do not sell your personal information as a standalone product.
We may share information with trusted third parties where reasonably necessary to operate our website, provide services, communicate with you, or comply with legal requirements.
These parties may include:
- Website hosting and technology providers
- Email and communication providers
- Analytics providers
- Advertising and marketing platforms
- Customer relationship management or business-management tools
- Professional advisers and service providers
- Government authorities or law-enforcement agencies where legally required
Where third-party service providers process information on our behalf, we seek to use appropriate contractual, technical, and organisational safeguards.
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8. Third-Party Websites and Services
Our website may contain links to third-party websites, platforms, or services.
These third-party websites operate independently from RUEESS and may have their own privacy policies and terms.
We are not responsible for the privacy practices, security, or content of third-party websites.
We encourage you to review the privacy policy of any third-party website before providing your personal information.
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9. Data Security
We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, misuse, alteration, disclosure, or destruction.
However, no website, online transmission, or electronic storage system can be guaranteed to be completely secure.
Therefore, while we take reasonable precautions to protect your information, we cannot guarantee absolute security.
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10. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records, resolving disputes, enforcing agreements, and complying with applicable legal obligations.
When information is no longer required, we may delete, anonymise, or securely dispose of it, subject to applicable legal and operational requirements.
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11. Your Privacy Rights
Depending on applicable law and the circumstances of the processing, you may have rights relating to your personal information.
These may include the ability to:
- Request information about the personal data we process about you
- Request correction of inaccurate or incomplete information
- Request deletion of personal information where applicable
- Withdraw consent where processing is based on consent
- Request information about how your personal information is being processed
- Raise a privacy-related complaint or grievance
To exercise an applicable right, please contact us using the details provided in the Contact Us section below.
We may need to verify your request before taking action to protect your information and prevent unauthorised requests.
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12. Children’s Privacy
Our website and services are not intentionally directed toward children.
We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
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13. International Data Transfers
Some of our technology, hosting, analytics, advertising, or service providers may process information in locations outside India.
Where personal information is transferred or processed across jurisdictions, we will take reasonable steps to ensure that such processing is carried out in accordance with applicable law and appropriate safeguards.
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14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or privacy practices.
When we make changes, we will update the “Last Updated” date at the top of this page.
We encourage you to review this page periodically to remain informed about how we handle personal information.
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15. Contact Us
If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:
RUEESS Digital Marketing
Website: https://digital.rueess.com
Location: Mumbai, Maharashtra, India
Email: [Insert your official privacy/contact email]
Phone: [Insert your official business phone number]
For privacy-related requests, please include sufficient information for us to understand and respond to your request.
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16. Governing Law
This Privacy Policy shall be interpreted in accordance with the applicable laws and regulations of India.
Any disputes relating to this Privacy Policy shall be subject to the applicable jurisdiction of the courts in India, subject to applicable law.
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