Welcome to RUEESS Digital Marketing. These Terms & Conditions (“Terms”) govern your access to and use of our website, services, and digital marketing solutions available through digital.rueess.com(“Website”).
By accessing our Website or engaging our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Website or services.
1. About Us
RUEESS Digital Marketing (“RUEESS”, “we”, “us”, or “our”) provides digital marketing, creative, advertising, web, and related services to businesses, individuals, brands, and organizations.
Our services may include:
- Digital Marketing
- Social Media Marketing
- Search Engine Optimization (SEO)
- Meta Advertising
- Google Advertising
- Lead Generation
- Website Design & Development
- Graphic Design
- Content Writing
- Email Marketing
- E-commerce solutions
- Social Media Optimization
- Other digital marketing and creative services agreed upon with the client
The exact services provided to a client will depend on the proposal, quotation, package, agreement, or written communication accepted by both parties.
2. Acceptance of Terms
By submitting an enquiry, approving a proposal, making a payment, signing an agreement, or otherwise engaging RUEESS for services, you confirm that:
- You have read and understood these Terms.
- You agree to comply with these Terms.
- You have the authority to enter into an agreement with RUEESS, where applicable.
- The information provided by you is accurate and complete.
3. Service Agreements
Before starting a project, RUEESS may provide a proposal, quotation, scope of work, package details, or service agreement.
The applicable document may specify:
- Services included
- Deliverables
- Project timelines
- Fees and payment schedules
- Number of revisions
- Advertising budget
- Client responsibilities
- Third-party costs
- Other project-specific conditions
Where a signed agreement or approved proposal conflicts with these general Terms, the specific agreement will generally take precedence for that particular project.
4. Client Responsibilities
Clients are responsible for providing accurate, complete, and timely information required to perform the services.
Depending on the project, the client may be required to provide:
- Business information
- Brand guidelines
- Logos and images
- Product/service information
- Website access
- Social media access
- Advertising account access
- Google Business/Profile access
- Required documents and content
- Approvals and feedback
RUEESS is not responsible for delays caused by incomplete information, delayed approvals, unavailable access, or failure by the client to provide required materials.
5. Payments and Fees
All service fees will be communicated through the applicable quotation, proposal, invoice, package, or agreement.
Unless otherwise agreed in writing:
- Work may begin after the required advance payment has been received.
- Payments must be made according to the agreed payment schedule.
- Any applicable taxes, including GST where applicable, may be charged separately.
- Third-party expenses may be payable by the client separately.
- Advertising spend paid to platforms such as Google, Meta, or other advertising networks is generally separate from RUEESS’s professional service fees.
RUEESS reserves the right to pause services where outstanding payments remain unpaid.
6. Advertising Budget
For paid advertising services, the advertising budget is separate from our management or service fees unless expressly stated otherwise.
RUEESS does not control the pricing, auction systems, policies, availability, delivery, reach, impressions, clicks, or performance of third-party advertising platforms.
Changes made by advertising platforms may affect campaign performance, cost, targeting, reach, or results.
7. No Guaranteed Results
Digital marketing results depend on many factors, including competition, market conditions, budget, audience behaviour, platform algorithms, website quality, product/service quality, pricing, customer demand, and client responsiveness.
Therefore, unless expressly guaranteed in a written agreement, RUEESS does not guarantee:
- A specific number of leads
- A specific number of sales
- A specific return on investment
- Specific search engine rankings
- A particular advertising cost
- A specific number of followers
- Viral content
- Specific revenue
- Guaranteed business growth
We will make reasonable professional efforts to deliver the agreed services and optimize campaigns based on available data and agreed objectives.
8. SEO Services
SEO involves ongoing optimization and depends on search engine algorithms and other factors outside our control.
RUEESS does not guarantee permanent or specific rankings on Google, Bing, or any other search engine.
Search rankings may change because of:
- Search engine algorithm updates
- Competitor activity
- Website changes
- Technical issues
- Industry changes
- Search trends
- Search engine policies
9. Social Media Services
Where social media management is included, RUEESS may create, schedule, publish, or manage content according to the agreed scope.
The client remains responsible for ensuring that information about its products, services, offers, prices, claims, and business practices is accurate and legally compliant.
Social media platforms may change their policies, features, algorithms, advertising rules, or account requirements without notice. RUEESS is not responsible for changes made by third-party platforms.
10. Content and Creative Services
Content, graphics, videos, advertisements, captions, designs, and other creative materials will be produced according to the agreed scope.
Unless otherwise agreed, additional work or revisions outside the agreed scope may incur additional charges.
The client is responsible for reviewing and approving content before publication where approval is requested.
Once content has been approved by the client, RUEESS will not be responsible for errors that were present in the approved material.
11. Website Design and Development
For website projects, the scope, features, functionality, number of pages, integrations, hosting, domain, maintenance, and timelines will depend on the agreed proposal.
Third-party services, plugins, themes, hosting providers, domain registrars, payment gateways, APIs, and software may have their own terms and charges.
RUEESS is not responsible for failures, outages, security incidents, restrictions, or changes caused by third-party providers.
Unless otherwise agreed, ongoing hosting, domain renewal, maintenance, premium plugins, software subscriptions, and third-party services may be charged separately.
12. Client Approval
The client is responsible for reviewing deliverables and providing timely feedback or approval.
If the client delays providing feedback, information, materials, or approvals, the project timeline may be extended accordingly.
Where a client approves a design, advertisement, website content, or other deliverable, subsequent changes may be treated as additional work.
13. Revisions
The number of revisions included in a project will depend on the agreed package or proposal.
Requests beyond the included revisions may be charged separately.
A revision means a reasonable modification to an existing agreed concept or deliverable. A completely new concept, direction, or scope may be treated as new work.
14. Intellectual Property
Unless otherwise agreed in writing, RUEESS retains ownership of its pre-existing materials, processes, templates, methodologies, strategies, systems, know-how, and internal resources.
Upon full payment of the applicable project fees, ownership or usage rights for final client-specific deliverables will be transferred or licensed to the client as specified in the applicable agreement.
Third-party materials, fonts, stock images, software, plugins, music, templates, or other licensed assets remain subject to their respective third-party licenses.
15. Client-Supplied Materials
The client confirms that it has the necessary rights, permissions, and licenses to use any logos, photographs, videos, text, trademarks, music, documents, or other materials supplied to RUEESS.
The client agrees to indemnify RUEESS against claims arising from unauthorized use of client-supplied materials.
16. Third-Party Platforms
Our services may involve third-party platforms, including but not limited to:
- Meta
- YouTube
- Email service providers
- Hosting providers
- Payment gateways
- Analytics platforms
- Other advertising, social media, software, or technology providers
RUEESS does not control these platforms and cannot guarantee their continued availability, policies, algorithms, pricing, functionality, or performance.
17. Confidentiality
Both parties should maintain reasonable confidentiality regarding non-public business information shared during the course of a project.
Confidential information will not knowingly be disclosed to third parties except where:
- Required to provide the agreed services;
- Required by law;
- Already publicly available;
- Authorized by the relevant party.
18. Data and Privacy
RUEESS may collect and process information required to communicate with clients, provide services, process enquiries, manage projects, and operate the Website.
Personal information will be handled in accordance with our applicable Privacy Policy.
Clients should not provide unnecessary sensitive personal information through contact forms or other Website features.
19. Prohibited Use
You agree not to use our Website or services for unlawful, fraudulent, misleading, abusive, or harmful activities.
You must not knowingly provide information or materials that violate applicable laws, intellectual property rights, advertising policies, or third-party platform rules.
RUEESS reserves the right to refuse or discontinue services where a project presents legal, ethical, security, reputational, or platform-policy concerns.
20. Suspension or Termination
Either party may terminate a service arrangement according to the applicable agreement.
RUEESS may suspend or terminate services if:
- Payments remain overdue;
- The client materially breaches these Terms;
- Required information or access is repeatedly withheld;
- The client requests unlawful or prohibited activities;
- Continuing the project would create significant legal, security, or reputational risk.
Fees for work already completed or expenses already incurred may remain payable following termination.
21. Refunds
Refund eligibility will depend on the specific service, proposal, payment terms, and applicable agreement.
Unless expressly agreed otherwise, payments for work already completed, third-party expenses, advertising spend, purchased licenses, or non-recoverable costs may not be refundable.
Any refund request should be submitted to RUEESS in writing.
22. Limitation of Liability
To the maximum extent permitted by applicable law, RUEESS will not be liable for indirect, incidental, special, consequential, or business losses arising from the use of our services, including loss of profits, revenue, customers, data, or business opportunities.
RUEESS’s liability, where legally applicable, will generally be limited to the amount of fees paid by the client for the specific service giving rise to the claim, unless otherwise required by applicable law or expressly agreed in writing.
23. Indemnification
You agree to indemnify and hold RUEESS, its owners, employees, contractors, and service providers harmless from claims, losses, damages, liabilities, or expenses arising from:
- Materials supplied by you;
- Your products or services;
- Your breach of these Terms;
- Your violation of applicable law;
- Your infringement of third-party rights;
- Your misuse of our services.
24. Website Content
We make reasonable efforts to keep the information on our Website accurate and updated. However, we do not guarantee that all Website content will always be complete, accurate, current, or free from errors.
We reserve the right to modify, update, suspend, or remove Website content at any time.
25. Links to Third-Party Websites
Our Website may contain links to third-party websites or services.
These links are provided for convenience. RUEESS does not necessarily endorse or control third-party websites and is not responsible for their content, availability, security, privacy practices, or terms.
26. Force Majeure
RUEESS will not be responsible for delays or failure to perform obligations caused by circumstances beyond our reasonable control, including internet or platform outages, natural disasters, government actions, technical failures, cyber incidents, strikes, power failures, or other unforeseen events.
27. Changes to These Terms
RUEESS may update these Terms from time to time.
The updated version will be published on this Website with a revised “Last Updated” date.
Your continued use of our Website or services after an update constitutes acceptance of the revised Terms, to the extent permitted by applicable law.
28. Governing Law and Jurisdiction
These Terms shall be governed by and interpreted in accordance with the laws applicable in India.
Any dispute arising from or relating to these Terms or our services shall be subject to the jurisdiction of the courts specified in the applicable service agreement.
If no specific jurisdiction has been agreed in writing, the appropriate courts having jurisdiction over RUEESS’s principal place of business in India shall have jurisdiction, subject to applicable law.
29. Severability
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue to remain in effect to the extent permitted by law.
30. Entire Agreement
These Terms, together with any applicable quotation, proposal, service agreement, invoice, or written agreement between RUEESS and the client, constitute the understanding between the parties regarding the relevant services.
31. Contact Us
If you have questions regarding these Terms & Conditions, please contact us through the contact details provided on our Website.
RUEESS Digital Marketing
Website: digital.rueess.com
Location: Mumbai, India
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© 2026 RUEESS Digital Marketing. All Rights Reserved.